Business English
情境表演：分组完成指定主题情境下的脚本撰写与场景模拟对话
- Delay in presenting or submitting assign. will cause you to lose 30% of the score.
- Documents in soft copy format should be delivered in time to the instructor's email.
- Comply with the naming rule of the soft copy, ie. regNo-full name-doc title.doc(x)/.ppt(x)
Assig. rules:
| # | DATE | SUBJECT | GROUP & LEADER |
|---|---|---|---|
| 1 | March 2nd | Role-play: Customer service at JD.com(京东客服的一天) | grp 1 |
| 2 | March 9 | Role-play: Brand introduction by salesperson(柜台品牌介绍，向亲临顾客推荐实体产品) | grp 2 |
| 3 | March 16 | Role-play: Business travelling(公司经理出差开会，秘书助理安排行程及登机协助) | grp 3 |
| 4 | March 23 | Role-play: Advertising (挑选一款喜爱的商品，编排一则电视直销广告) | grp 4 |
| 5 | April 30 | Role-play: Company recruitment (公司人力资源部门主管招聘大学毕业生) Spoken English test |
grp 5 |
| 6 | April 6 | Role-play: Import/Export discussion (公司海外贸易部门会议，就是否要将某一款产品销往某境外国家进行讨论) | grp 6 |
| 7 | April 13 | Role-play: Innovative product (新品发布会上的采访，以访谈公司营销部门负责人形式) | grp 7 |
| 8 | April 20 | Role-play: The proper way of communicating with your boss, your colleagues and your clients (与上级、同事、客户如何沟通、交流过程中的礼节) | grp 8 |
| 9 | April 27 | Role-play: Debate—For profit or for customers? (辩论：企业以利润还是客户利益为中心？) | grp 9 |
写作任务：商业信函、说明书及指导手册、投诉信、客服回应、公司业务介绍、个人简历
Correspondence writing
- 20 sentences frequently used in daily business scenarios for memorization
- 20 sentences as assig. to be distributed before class discussion
Instruction / Manual / Guide
- wikiHow: How to Write A Manual?
- How to kiss a girl
- PDF download Rob Tonge: How to Write Training Manuals
- CentOS 6 LEMP安装手册
Complaint letter writing
- How to write a complaint letter?
- Pick one of your personal case and try to write a complaint letter in English.
- The instructor will give a typical case and read his own complaint letter.
- Summarize several points of a successful complaint letter, and try to polish / re-write your own complaint letter
- 新网域名转出受阻投诉信
- 新网互联域名转出受阻投诉信
- 一封陌生客服的回信
Available Assignment topics
- The story of company A
- Why university students prefer A store to B store
- Innovation inside vs outside of the corporation?
- Customers as our God or as our friends?
- How to polish your CV without going back to school?
- Harvard College Writing Center
- Make Time for the Work That Matters Video@Youtube
- What's on Weibo，一个以英文播报当前微博热点事态的新闻网站
- Re: Your Recent Email to Your Professor
- 接听老外电话，怎样问“what’s your name?”才礼貌？
- How about 与 What about 的用法与区别
- GMAT官方微博：Sincerely、Cheers和Regards，这些邮件的花式结尾有什么区别？
- ShareAmerica每日对话(blocked by China's Great Firewall)
- American English website
- Google Ngram Viewer 语法检测工具
- 美国政府部门的正式应用文写作指导
- BBC English pronunciation
- Talk English: Business Lessons
- 美国之音英语教学网址
- 上海最牛初中生，英语好到让我掉下巴！