- Delay in presenting or submitting assign. will cause you to lose 30% of the score.
- Documents in soft copy format should be delivered in time to the instructor's email.
- Comply with the naming rule of the soft copy, ie. regNo-full name-doc title.doc(x)/.ppt(x)
|#||DATE||SUBJECT||GROUP & LEADER|
|1||March 2nd||Role-play: Customer service at JD.com(京东客服的一天)||grp 1|
|2||March 9||Role-play: Brand introduction by salesperson(柜台品牌介绍，向亲临顾客推荐实体产品)||grp 2|
|3||March 16||Role-play: Business travelling(公司经理出差开会，秘书助理安排行程及登机协助)||grp 3|
|4||March 23||Role-play: Advertising (挑选一款喜爱的商品，编排一则电视直销广告)||grp 4|
|5||April 30||Role-play: Company recruitment (公司人力资源部门主管招聘大学毕业生)
Spoken English test
|6||April 6||Role-play: Import/Export discussion (公司海外贸易部门会议，就是否要将某一款产品销往某境外国家进行讨论)||grp 6|
|7||April 13||Role-play: Innovative product (新品发布会上的采访，以访谈公司营销部门负责人形式)||grp 7|
|8||April 20||Role-play: The proper way of communicating with your boss, your colleagues and your clients (与上级、同事、客户如何沟通、交流过程中的礼节)||grp 8|
|9||April 27||Role-play: Debate—For profit or for customers? (辩论：企业以利润还是客户利益为中心？)||grp 9|
- 20 sentences frequently used in daily business scenarios for memorization
- 20 sentences as assig. to be distributed before class discussion
Instruction / Manual / Guide
- wikiHow: How to Write A Manual?
- How to kiss a girl
- PDF download Rob Tonge: How to Write Training Manuals
- CentOS 6 LEMP安装手册
Complaint letter writing
- How to write a complaint letter?
- Pick one of your personal case and try to write a complaint letter in English.
- The instructor will give a typical case and read his own complaint letter.
- Summarize several points of a successful complaint letter, and try to polish / re-write your own complaint letter
Available Assignment topics
- The story of company A
- Why university students prefer A store to B store
- Innovation inside vs outside of the corporation?
- Customers as our God or as our friends?
- How to polish your CV without going back to school?
- Harvard College Writing Center
- Make Time for the Work That Matters [email protected]
- What's on Weibo，一个以英文播报当前微博热点事态的新闻网站
- Re: Your Recent Email to Your Professor
- 接听老外电话，怎样问“what’s your name?”才礼貌？
- How about 与 What about 的用法与区别
- ShareAmerica每日对话(blocked by China's Great Firewall)
- American English website
- Google Ngram Viewer 语法检测工具
- BBC English pronunciation
- Talk English: Business Lessons